Tips for Calling the Insurance Leads you buy
October 7, 2007 12:41 am Insurance Services OutsourcingGetting a new list of leads for your insurance business is great news. But sooner or later, you will need these leads to materialize as clients. You can’t just keep this list for long and not use it. What for did you sign up and pay services provided by a trusted referral service if you don’t maximize it in the best possible way? So, this is the phase of your strategy where you need to take action.
Naturally, what will happen is that you will initiate contact with the people on your list of leads one by one. Primarily, the choice you have on what to use as communication tool for your contact could be the phone or the Internet. These medium are important; you can even use both since it is convenient for the consumer since in the first place, they have surrendered their particulars to get insurance information.
Failure to establish contact for the first up to the second time around doesn’t mean you have to stop trying. You still can try, all you have to do is try on a different time next time. You can also do the same with emails. The best part about establishing contact through emails is that you can leave your contact information and the best time to contact you right below your message. This way, even when you don’t hear from your lead after a week or so (sometimes it could even take longer), you are sure you have done your part because your lead(s) already know how and when to reach you.
In the event of getting a callback or reply on your email from a lead, make sure you move in using the next step of your strategy. This is the make or break part because if you pitch in with mostly sales talk, your lead might just not find you or your service interesting or valuable. Engage your lead in an interesting conversation, if possible, in to something which your lead is not aware of yet. Also, focus on the important points of your service during this time. If they have made it clear that they have already bought an insurance service from somebody else, you are allowed to feel bad but not for long. You can get back to the same Insurance lead after several months since (during renewal period) there is a possibility for them to shop around again for a new insurance service – a better one. This time, make sure it’s you.
